Returns & Refund Policy

At Genius Brewing, we take great pride in our products and our relationship with our customers. If you are not satisfied with your order, we have a 30-day return policy which gives customers 30 days to request a return or exchange for a full refund of the purchase cost (delivery is always free). This policy applies to all orders from geniusbrewing.com. There are no ‘final sale’ exclusions.

To be eligible for a return, an item must be returned in the same condition it was received, unworn or unused, with tags, and in its original packaging. Please print and include the original order receipt as proof of purchase.

Multi-pack orders of beer e.g. 6, 12, or 24 packs may be returned if one of the cans has been opened, consumed, and found to be less than satisfactory. If more than two cans have been consumed, it will be assumed that the beer was satisfactory.

To make a return, contact orders@geniusbrewing.com. If a return is accepted, a return shipping label will be sent together with instructions on how and where to send the package. Items returned to us without first requesting a return will not be accepted.

Customers can always contact us with any questions: orders@geniusbrewing.com

Damages & Issues
Please inspect your order upon receipt and contact us within 72 hours and if the item is defective, damaged or if you have received the wrong item.

Refunds
Customers will be notified once a return has been received and inspected, and if a refund was approved or not. If approved, customers will be automatically refunded via the original payment method. Please remember it can take several days for  bank or credit card companies to process the refund.

Exchanges
The fastest way to affect an exchange is to return the item, and once the return is accepted and refunded, make a separate purchase for the new item.

CONTACT: orders@geniusbrewing.com